PowerTrack Maintenance

Scheduled Maintenance Report for AlsoEnergy

Completed

The scheduled maintenance has been completed. We are in the process of recovering our services.

We continue to see degraded performance with some of our services. Customers would experience:

- Delays in Cell Modems heartbeats.
- Draker sites may have a delay in ingest along with SMAFTP and custom FTP sites.
- Data Backlog and delay in processing

Impacted Systems:
- PowerTrackWeb
- Draker
Posted Mar 29, 2025 - 01:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
We continue to see degraded performance with some of our services. Customers would experience:

- Delays in Cell Modems heartbeats.
- Draker sites may have a delay in ingest along with SMAFTP and custom FTP sites.
- Data Backlog and delay in processing
- Delays with OPC sites
Impacted Systems:
- PowerTrackWeb
- Draker
Posted Mar 28, 2025 - 21:00 PDT

Scheduled

We will be performing essential maintenance on the PowerTrack database to enhance system performance and ensure high availability. During this maintenance window, PowerTrack customers may experience intermittent service disruptions, with ingestion services expected to be unavailable for approximately one hour.

Start Time:
India: 03/29/2025, 09:30:00 GMT+5:30
Eastern: 03/29/2025, 24:00:00 EDT
Pacific: 03/28/2025, 21:00:00 PDT
European: 03/29/2025, 05:00:00 CET
Japan: 03/29/2025, 13:00:00 JST
Posted Mar 21, 2025 - 08:58 PDT