Update - We are continuing to monitor for any further issues.
Mar 15, 2025 - 09:43 PDT
Mar 15, 2025 - 09:43 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 15, 2025 - 09:42 PDT
Mar 15, 2025 - 09:42 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 15, 2025 - 06:36 PDT
Mar 15, 2025 - 06:36 PDT
Monitoring - We have expanded our infrastructure resources and are actively monitoring system performance. Our primary focus remains on resolving the backlog issue, and we are diligently working towards its resolution.
Dec 19, 2024 - 18:18 PST
Dec 19, 2024 - 18:18 PST
Identified - We are currently experiencing data delays and have identified the issue. We will provide more information as soon as possible.
Dec 19, 2024 - 08:38 PST
Dec 19, 2024 - 08:38 PST
Monitoring - We encountered an issue with a process that resulted in a backlog of data. The issue has been identified and resolved, and we are currently monitoring the backlog to ensure smooth processing.
Dec 18, 2024 - 14:33 PST
Dec 18, 2024 - 14:33 PST
Identified - We are currently experiencing data delays and have identified the issue. We will provide more information as soon as possible.
Dec 18, 2024 - 08:13 PST
Dec 18, 2024 - 08:13 PST
Identified - Following the scheduled maintenance, a small number of customer residential devices are experiencing communication issues with the platform. We are actively collaborating with our third-party partner to investigate the problem and will provide updates as we have more information.
Dec 17, 2024 - 11:28 PST
Dec 17, 2024 - 11:28 PST
PowerTrack US
Degraded Performance
REST API
Operational
SOAP API
Operational
PL1K Data Processing
Degraded Performance
PM2K Data Processing
Degraded Performance
Cell Modem Data Processing
Operational
User Interface (HTML)
Operational
User Interface (Silverlight)
Operational
Public Display Endpoints
?
Operational
Campbell Scientific Data Ingest
?
Operational
Alerts - Device to Server Communications
?
Operational
Locus to Powertrack Data Pipeline
?
Degraded Performance
PVGuard to Powertrack Data Pipeline
Operational
Deck to PowerTrack Data Pipeline
Operational
Image Uploads
?
Operational
Obvius Ingest
?
Operational
Emails
?
Operational
MiniSites
Operational
PowerDisplay
Operational
Site VPN Tunnel and VPN client access
?
Operational
Modem Heartbeats non-VPN-cloud
Operational
Yaskawa Solectria Solar
?
Operational
Modem heartbeats - Cloud
Operational
Maps API - Bing
?
Operational
LocusNOC
Partial Outage
API
Operational
Data Acquisition
Operational
User Interface
Operational
Reports
Operational
External Weather Data
?
Operational
Kiosks
Operational
Waterfall Data
Operational
LocusNET
?
Operational
LocusDAS
Operational
Data Ingests
Operational
LGate
Operational
CatM Meter
Partial Outage
mocquisuite
Operational
Enphase
?
Operational
PVGuard
?
Operational
PowerTrack EU
Degraded Performance
REST API
Operational
SOAP API
Degraded Performance
PL!K Data Processing
Operational
Cell Modem Data Processing
Operational
User Interface (HTML)
Operational
User Interface (Silverlight)
Operational
PM2K Data Processing
Degraded Performance
Public Display Endpoints
Operational
Campbell Scientific Data Ingest
Operational
Alerts - Device to Server Communications
Operational
PVGuard to Powertrack Data Pipeline
Operational
PMCE Ingest
Degraded Performance
DECK
Operational
DECK SMA
?
Operational
DECK Devices
Operational
Draker
Operational
Campbell Scientific Data Ingest
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.