Ingest Delay on Powertrack EU and US

Incident Report for AlsoEnergy

Resolved

This incident has been resolved.

Posted Mar 19, 2025 - 20:54 PDT

Update

We are continuing to monitor for any further issues.

Posted Mar 15, 2025 - 09:43 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 15, 2025 - 09:42 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 15, 2025 - 06:36 PDT

This incident affected: PowerTrack EU (SOAP API, PM2K Data Processing, PMCE Ingest) and PowerTrack US (PL1K Data Processing, PM2K Data Processing, Locus to Powertrack Data Pipeline).