Portfolio calculated power value anomaly
Incident Report for AlsoEnergy
Resolved
This incident has been resolved.
Posted Nov 02, 2023 - 08:52 PDT
Update
Confirmed that most recent statistical calculations are reflecting expected power values. We are continuing to monitor for further issues as sites/portfolios are refreshed.
Posted Oct 31, 2023 - 13:23 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 31, 2023 - 13:04 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 31, 2023 - 12:41 PDT
Investigating
We are currently investigating this issue.
Posted Oct 31, 2023 - 12:22 PDT
This incident affected: PowerTrack US (PowerDisplay).
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