Internal hardware upgrades
Scheduled Maintenance Report for AlsoEnergy
Completed
The scheduled maintenance has been completed.
Posted Mar 07, 2024 - 22:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 07, 2024 - 20:00 PST
Scheduled
OPERATION PLANNED: Internal hardware replacements at 03-07-24 8:00 PM PST - 03-7-23 10:00 PM PST
Summary: Replacement of internal hardware cutover the actual time is 20 minutes to 2 hours, remaining maintenance window will be used to test all services.
Time Window: 03-07-24 8:00 PM PST - 03-8-23 1:30 AM PST
Maintenance Type: Hardware, Infrastructure
Maintenance Description: We are planning to replace hardware components in our infrastructure this will impact all customers for about 20 minutes.
Platform: PowerTrack, Draker, Deck, certain Locus devices using the VPN network
Customers Impact: All AE customers.
Posted Mar 07, 2024 - 11:11 PST
This scheduled maintenance affected: PowerTrack US (REST API, SOAP API, Cell Modem Data Processing, Campbell Scientific Data Ingest, PVGuard to Powertrack Data Pipeline, Deck to PowerTrack Data Pipeline, Obvius Ingest, Site VPN Tunnel and VPN client access, Modem Heartbeats non-VPN-cloud), DECK (DECK SMA, DECK Devices), Draker (Campbell Scientific Data Ingest), and LocusNOC (LGate, CatM Meter).