We are continuing to monitor for any further issues.
Posted Nov 04, 2026 - 20:38 PST
Update
We are continuing to monitor for any further issues.
Posted Nov 04, 2026 - 20:37 PST
Monitoring
To restore the data flow that was disrupted by the SolarEdge V2 API upgrade, we ask that customers take action in the SolarEdge Monitoring Portal by following instructions at this link.
Posted Nov 04, 2026 - 16:10 PST
Update
To restore the data flow that was disrupted by the SolarEdge V2 API upgrade, we ask that customers take action in the SolarEdge Monitoring Portal by following instructions at this link.
Posted Nov 04, 2026 - 16:09 PST
Update
We are continuing to investigate this issue.
Posted Nov 04, 2026 - 12:28 PST
Investigating
We are aware of an issue affecting data collection from devices that report to PowerTrack through the SolarEdge API. Data from these devices has not been received since approximately 5:00 PM ET on November 2. Our team is actively working to restore data collection.
Posted Nov 04, 2026 - 12:26 PST
This incident affected: PowerTrack US (SolarEdge).