Monitoring - A fix has been implemented and data Backfill is in progress
May 01, 2024 - 06:51 PDT
Identified - We have identified delayed enphase device readings data ingestion due to a service interruption with this provider. We will provide updates as we resolve this interruption.
Apr 30, 2024 - 03:35 PDT
PowerTrack US Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
SOAP API Operational
90 days ago
100.0 % uptime
Today
PL1K Data Processing Operational
90 days ago
100.0 % uptime
Today
PM2K Data Processing Operational
90 days ago
100.0 % uptime
Today
Cell Modem Data Processing Operational
90 days ago
100.0 % uptime
Today
User Interface (HTML) Operational
90 days ago
100.0 % uptime
Today
User Interface (Silverlight) Operational
90 days ago
100.0 % uptime
Today
Public Display Endpoints ? Operational
90 days ago
100.0 % uptime
Today
Campbell Scientific Data Ingest ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Device to Server Communications ? Operational
90 days ago
100.0 % uptime
Today
Locus to Powertrack Data Pipeline ? Operational
90 days ago
100.0 % uptime
Today
PVGuard to Powertrack Data Pipeline Operational
90 days ago
100.0 % uptime
Today
Deck to PowerTrack Data Pipeline Operational
90 days ago
100.0 % uptime
Today
Image Uploads ? Operational
90 days ago
100.0 % uptime
Today
Obvius Ingest ? Operational
90 days ago
100.0 % uptime
Today
Emails ? Operational
90 days ago
100.0 % uptime
Today
MiniSites Operational
90 days ago
100.0 % uptime
Today
PowerDisplay Operational
90 days ago
100.0 % uptime
Today
Site VPN Tunnel and VPN client access ? Operational
90 days ago
100.0 % uptime
Today
Modem Heartbeats non-VPN-cloud Operational
90 days ago
100.0 % uptime
Today
Yaskawa Solectria Solar ? Operational
90 days ago
100.0 % uptime
Today
Modem heartbeats - Cloud Operational
90 days ago
100.0 % uptime
Today
LocusNOC Degraded Performance
90 days ago
99.38 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Data Acquisition Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
External Weather Data ? Operational
90 days ago
100.0 % uptime
Today
Kiosks Operational
90 days ago
100.0 % uptime
Today
Waterfall Data Operational
90 days ago
100.0 % uptime
Today
LocusNET ? Operational
90 days ago
100.0 % uptime
Today
LocusDAS Operational
90 days ago
100.0 % uptime
Today
Data Ingests Operational
90 days ago
100.0 % uptime
Today
LGate Operational
90 days ago
100.0 % uptime
Today
CatM Meter Operational
90 days ago
100.0 % uptime
Today
mocquisuite Operational
90 days ago
100.0 % uptime
Today
Enphase ? Degraded Performance
90 days ago
91.37 % uptime
Today
PVGuard ? Operational
90 days ago
100.0 % uptime
Today
PowerTrack EU Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
SOAP API Operational
90 days ago
100.0 % uptime
Today
PL!K Data Processing Operational
90 days ago
100.0 % uptime
Today
Cell Modem Data Processing Operational
90 days ago
100.0 % uptime
Today
User Interface (HTML) Operational
90 days ago
100.0 % uptime
Today
User Interface (Silverlight) Operational
90 days ago
100.0 % uptime
Today
PM2K Data Processing Operational
90 days ago
100.0 % uptime
Today
Public Display Endpoints Operational
90 days ago
100.0 % uptime
Today
Campbell Scientific Data Ingest Operational
90 days ago
100.0 % uptime
Today
Alerts - Device to Server Communications Operational
90 days ago
100.0 % uptime
Today
PVGuard to Powertrack Data Pipeline Operational
90 days ago
100.0 % uptime
Today
PMCE Ingest Operational
90 days ago
100.0 % uptime
Today
DECK Operational
90 days ago
100.0 % uptime
Today
DECK SMA ? Operational
90 days ago
100.0 % uptime
Today
DECK Devices Operational
90 days ago
100.0 % uptime
Today
Draker Operational
90 days ago
100.0 % uptime
Today
Campbell Scientific Data Ingest ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 3, 2024

No incidents reported today.

May 2, 2024
Resolved - An issue with one of our data ingests had a negotiation mismatch and has now been corrected. We will be running backfill operations.
May 2, 17:08 PDT
Update - An issue with one of our data ingests had a negotiation mismatch and has now been corrected. We will be running backfill operations.
May 2, 17:04 PDT
Investigating - We are currently investigating data ingest delays for a subset of sites.
May 2, 10:54 PDT
May 1, 2024

Unresolved incident: Enphase fleet reporting delay.

Apr 30, 2024
Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Completed - The scheduled maintenance has been completed.
Apr 26, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 20:00 PDT
Scheduled - I will call a go/no go by 3PM MST today.

We have been assured the process will take about a minute. Then will take 20 minutes for systems to come back online.

Apr 26, 20:00 PDT
Resolved - This incident has been resolved.
Apr 26, 07:46 PDT
Investigating - We are investigating a delayed ingest into the locus platform for VI data
Apr 23, 07:42 PDT
Monitoring - There was an issue with Virtual Irradiance, the issue has been identified and the data is currently backfilling and should complete by 02/17/24 mid morning MST.
Feb 16, 12:58 PST
Apr 25, 2024

No incidents reported.

Apr 24, 2024
Completed - The scheduled maintenance has been completed.
Apr 24, 22:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 21:41 PDT
Scheduled - We need just a few more minutes to bring up the traffic and restart services
Apr 24, 21:40 PDT
Completed - The scheduled maintenance has been completed.
Apr 24, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 20:30 PDT
Scheduled - We will be shifting data streams this evening, total downtime should be about 5 minutes. After this is completed, we will test fail Over then fail back.
Apr 24, 19:28 PDT
Apr 23, 2024
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.