All Systems Operational

PowerTrack US Operational
REST API Operational
SOAP API Operational
PL1K Data Processing Operational
PM2K Data Processing Operational
Cell Modem Data Processing Operational
User Interface (HTML) Operational
User Interface (Silverlight) Operational
Public Display Endpoints ? Operational
Data Ingest ? Operational
Alerts - Device to Server Communications ? Operational
Locus to Powertrack Data Pipeline ? Operational
PVGuard to Powertrack Data Pipeline Operational
Deck to PowerTrack Data Pipeline Operational
Image Uploads ? Operational
Obvius Ingest ? Operational
Emails ? Operational
MiniSites Operational
PowerDisplay Operational
Site VPN Tunnel and VPN client access ? Operational
Modem Heartbeats non-VPN-cloud Operational
Yaskawa Solectria Solar ? Operational
Modem heartbeats - Cloud Operational
Maps API - Bing ? Operational
LocusNOC Operational
API Operational
Data Acquisition Operational
User Interface Operational
Reports Operational
External Weather Data ? Operational
Kiosks Operational
Waterfall Data Operational
LocusNET ? Operational
LocusDAS Operational
Data Ingests Operational
LGate Operational
CatM Meter Operational
mocquisuite Operational
Enphase ? Operational
PowerTrack EU Operational
REST API Operational
SOAP API Operational
PL!K Data Processing Operational
Cell Modem Data Processing Operational
User Interface (HTML) Operational
User Interface (Silverlight) Operational
PM2K Data Processing Operational
Public Display Endpoints Operational
Campbell Scientific Data Ingest Operational
Alerts - Device to Server Communications Operational
PVGuard to Powertrack Data Pipeline Operational
PMCE Ingest Operational
DECK Operational
DECK SMA ? Operational
DECK Devices Operational
Draker Operational
Campbell Scientific Data Ingest ? Operational
Athena Operational
Athena Analyzer and Simulations ? Operational
Athena Access Manager ? Operational
Athena Explorer ? Operational
Athena PowerBidder ? Operational
Athena PowerTrack APM ? Operational
Athena Event Manager / Rules Engine and Editor ? Operational
Athena Supervisor ? Operational
Athena Tariffs ? Operational
Athena User Management ? Operational
Athena Data & Core Services ? Operational
Athena External Data Acquisition ? Operational
Athena Forecast Services ? Operational
Athena Events Dispatch ? Operational
Athena Optimization Services ? Operational
Athena Power Controller and Edge Hardware Operational
Athena Power Controller ? Operational
Athena Power Plant Controller ? Operational
Athena Modular Energy Controller ? Operational
SCADA ? Operational
Athena Edge Hardware ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 9, 2025

No incidents reported today.

Oct 8, 2025
Unexpected Alert Activation
Resolved - This incident has been resolved.
Oct 8, 20:31 PDT
Identified - We've identified a condition in some alert configurations resulting in unexpected activation. A maintenance event is currently being scheduled to address the condition.
Oct 8, 09:52 PDT
Oct 7, 2025

No incidents reported.

Oct 6, 2025
PowerTrack Maintenance
Completed - The scheduled maintenance has been completed.
Oct 6, 22:00 PDT
Verifying - Maintenance has been completed. The data backlog will be resolved shortly.
Oct 6, 20:53 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 19:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 6, 09:58 PDT
Scheduled - Please be advised of scheduled infrastructure upgrades on Mon., Oct. 6 to enhance PowerTrack's performance and reliability.

When:
Mon., Oct. 6:
• 7:00 p.m. PST (Pacific)
• 8:00 p.m. MST (Mountain)
• 9:00 p.m. CST (Central)
• 10:00 p.m. EST (Eastern)
Tues., Oct. 7:
• 5:00 a.m. CET (Central European)
• 11:00 a.m. JST (Japan)
What to Expect:
• Data ingestion delays: Up to 30 minutes
• Brief service interruptions: You may be logged off and experience intermittent access issues
Oct 6, 09:54 PDT
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
Data Ingest Delay
Resolved - This incident has been resolved.
Oct 3, 09:50 PDT
Update - We are continuing to monitor for any further issues.
Oct 3, 08:43 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 08:43 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 3, 06:21 PDT
Investigating - We are experiencing data ingest delays. We are currently investigating the issue and will provide updates soon.
Oct 3, 06:06 PDT
Oct 2, 2025
PowerTrack Platform Optimization
Completed - The scheduled maintenance has been completed.
Oct 2, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 06:00 PDT
Scheduled - We will be performing performance tuning and platform optimizations between the hours of 7-10 a.m MT on Oct. 2. During this time, you may experience brief periods of an increase in the load times of PowerTrack platform pages. These updates allow us to ensure the continued stability and performance of the PowerTrack platform. Thank you.
Oct 1, 20:24 PDT
Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

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