AlsoEnergy Status

All Systems Operational

PowerTrack US Operational

REST API Operational

SOAP API Operational

PL1K Data Processing Operational

PM2K Data Processing Operational

Cell Modem Data Processing Operational

User Interface (HTML) Operational

User Interface (Silverlight) Operational

Public Display Endpoints Operational

Data Ingest Operational

Alerts - Device to Server Communications Operational

Locus to Powertrack Data Pipeline Operational

PVGuard to Powertrack Data Pipeline Operational

Deck to PowerTrack Data Pipeline Operational

Image Uploads Operational

Obvius Ingest Operational

Emails Operational

MiniSites Operational

PowerDisplay Operational

Site VPN Tunnel and VPN client access Operational

Modem Heartbeats non-VPN-cloud Operational

Yaskawa Solectria Solar Operational

Modem heartbeats - Cloud Operational

Maps API - Bing Operational

LocusNOC Operational

API Operational

Data Acquisition Operational

User Interface Operational

Reports Operational

External Weather Data Operational

Kiosks Operational

Waterfall Data Operational

LocusNET Operational

LocusDAS Operational

Data Ingests Operational

LGate Operational

CatM Meter Operational

mocquisuite Operational

Enphase Operational

PowerTrack EU Operational

REST API Operational

SOAP API Operational

PL!K Data Processing Operational

Cell Modem Data Processing Operational

User Interface (HTML) Operational

User Interface (Silverlight) Operational

PM2K Data Processing Operational

Public Display Endpoints Operational

Campbell Scientific Data Ingest Operational

Alerts - Device to Server Communications Operational

PVGuard to Powertrack Data Pipeline Operational

PMCE Ingest Operational

DECK Operational

DECK SMA Operational

DECK Devices Operational

Draker Operational

Campbell Scientific Data Ingest Operational

Athena Operational

Athena Analyzer and Simulations Operational

Athena Access Manager Operational

Athena Explorer Operational

Athena PowerBidder Operational

Athena PowerTrack APM Operational

Athena Event Manager / Rules Engine and Editor Operational

Athena Supervisor Operational

Athena Tariffs Operational

Athena User Management Operational

Athena Data & Core Services Operational

Athena External Data Acquisition Operational

Athena Forecast Services Operational

Athena Events Dispatch Operational

Athena Optimization Services Operational

Athena Power Controller and Edge Hardware Operational

Athena Power Controller Operational

Athena Power Plant Controller Operational

Athena Modular Energy Controller Operational

SCADA Operational

Athena Edge Hardware Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 2, 2025

PowerTrack Platform Optimization

Completed - The scheduled maintenance has been completed.
Oct 2, 08:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 06:00 PDT

Scheduled - We will be performing performance tuning and platform optimizations between the hours of 7-10 a.m MT on Oct. 2. During this time, you may experience brief periods of an increase in the load times of PowerTrack platform pages. These updates allow us to ensure the continued stability and performance of the PowerTrack platform. Thank you.
Oct 1, 20:24 PDT

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025

No incidents reported.

Sep 23, 2025

No incidents reported.

Sep 22, 2025

PowerTrack Maintenance

Completed - The scheduled maintenance has been completed.
Sep 22, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 19:00 PDT

Scheduled - Please be advised of scheduled infrastructure upgrades on Mon., Sept. 22 to enhance PowerTrack's performance and reliability.

When:
Mon., Sept. 22:
• 7:00 p.m. PST (Pacific)
• 8:00 p.m. MST (Mountain)
• 9:00 p.m. CST (Central)
• 10:00 p.m. EST (Eastern)
Tues., Sept. 23:
• 11:00 a.m. JST (Japan)
What to Expect:
• Data ingestion delays: Up to 30 minutes
• Brief service interruptions: You may be logged off and experience intermittent access issues
Sep 22, 06:32 PDT

Data Ingest Delay

Resolved - This incident has been resolved.
Sep 22, 13:41 PDT

Monitoring - All systems are operational and we are now waiting for data ingestion to catch up.
Sep 22, 11:37 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 22, 09:01 PDT

Investigating - We are experiencing data ingest delays. We are currently investigating the issue and will provide updates soon.
Sep 22, 07:37 PDT

Data Ingest Delay in EU Region

Resolved - This incident has been resolved.
Sep 22, 04:50 PDT

Monitoring - We identified the issue and implemented the fix into our data ingest infrastructure. We are now monitoring the situation and expect the data backlog to be fully resolved shortly.
Sep 21, 08:35 PDT

Identified - We identified the issue and implemented the fix into our data ingest infrastructure. We are now monitoring the situation and expect the data backlog to be fully resolved shortly.
Sep 21, 08:34 PDT

Investigating - We are experiencing data ingest delays in the EU regions. We are currently investigating the issue and will provide updates soon.
Sep 21, 07:32 PDT

Sep 21, 2025

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.

Sep 18, 2025

PowerTrack Maintenance

Completed - The scheduled maintenance has been completed.
Sep 18, 05:56 PDT

Verifying - Verification is currently underway for the maintenance items.
Sep 17, 22:49 PDT

Update - Data ingestion has resumed. We expect the data backlog to be resolved within the hour.
Sep 17, 22:19 PDT

Update - Maintenance is progressing successfully. We expect data ingestion to resume shortly.
Sep 17, 21:50 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 20:00 PDT

Scheduled - Please be advised of scheduled infrastructure upgrades on Wed., Sept. 17 to enhance PowerTrack's performance and reliability.

When:
Wed., Sept. 17:
• 8:00 p.m. PST (Pacific)
• 9:00 p.m. MST (Mountain)
• 10:00 p.m. CST (Central)
• 11:00 p.m. EST (Eastern)
Thurs., Sept. 18:
• 12:00 p.m. JST (Japan)
What to Expect:
• Data ingestion delays: Up to two hours, though typically 15-30 minutes
• Brief service interruptions: You may be logged off and experience intermittent access issues
Sep 15, 10:22 PDT